YUDHA, Aji; HAMIDAH, Farah Khusnaini; LESTARI, Lela; YASMIN, Annisa; NURITA, Dea. Efektivitas Penerapan Customer Relationship Management Melalui Aplikasi Customer Complain Handling (Studi Pada PT Pos Indonesia Cabang Magelang). Zentrum Economic, Business, Management, Accounting Research, [S. l.], v. 2, n. 1, p. 20–26, 2024. DOI: 10.69657/d0etd807. Disponível em: https://ejournal.zentrum.or.id/zebmar/article/view/14.. Acesso em: 9 jan. 2025.